Privacy policy

Definition of terms used in the privacy policy

The following terms are used

  • « Personal data »: is defined as “any information relating to a natural person who is identified or who can be identified, directly or indirectly, by reference to an identification number or to one or more elements that are specific to him or her”, in accordance with the French Data Protection Act of 6 January 1978.
  • « Service »: the service and all of its content.
  • « Publisher » or « We »: Riide, the legal entity or individual responsible for the publication and content of the Service.

Article 1- Introduction and role of the Privacy Policy

The purpose of this charter is to inform you of the Service’s commitments with regard to respect for your privacy and the protection of your Personal Data collected and processed during your use of the Service.

It is important that you read this privacy policy so that you are aware of why and how we use your data.

By registering with the Service, you undertake to provide us with true information about yourself. Providing false information is contrary to the terms and conditions on the Service.

Please note that this Privacy Policy may be amended or supplemented at any time, in particular in order to comply with any changes in legislation, regulations, case law or technology. The date of any update will be clearly indicated.

You are bound by these changes as soon as they are put online, and we therefore invite you to consult this Confidentiality Policy regularly in order to take note of any changes.

You will also find a description of your privacy rights and how the law protects you.

If you have any questions about this Privacy Policy or if you wish to exercise your rights as described in Article 10 of this Privacy Policy, please contact us by e-mail at or by post addressed to 2 B rue de la tete d’or, 69006 Lyon.

Article 2 – Data collected on the Site

2.1 Collection of Personal Data

When you use our website we may collect certain personal data about you. This data may include, but is not limited to :

– Your name

– Your e-mail address

– Your IP address

– Your approximate geographical location

– Your browsing history on our site

– Your site usage behaviour

We collect this data in compliance with the provisions of the General Data Protection Regulation (GDPR) and all applicable national data protection laws.

2.2 Purposes of Data Collection

We collect your personal data in order to:

– Provide you with the services requested on our website.

– Send you information, news or special offers, if you have consented to receive such communications.

– Improve our website, its content and its operation.

– To ensure the security of our website and our users.

2.3 Consent

By using our website, you consent to the collection and processing of your personal data in accordance with the terms of this privacy policy. You have the right to withdraw this consent at any time by contacting us at

2.4 Data protection

We take appropriate technical and organisational measures to ensure the security of your personal data. Your data is treated confidentially, and we restrict access to it to authorised persons only.

2.5 Users’ rights

In accordance with the RGPD, you have the right to access, rectify, delete, limit the processing of your personal data, object to the processing, and request the portability of your data. To exercise these rights, please contact us at

Article 3 – Identity of the data controller

The company responsible for processing is Riide, whose registered office is at 2 B rue de la tete d’or, 69006 Lyon.

Article 4 – Purpose of the Data collected

The data identified as mandatory on the Service’s forms is required in order to benefit from the Service’s corresponding functionalities, and more specifically the operations concerning the content offered within the Service.

The Service may collect and process Data from its users:

  • For the purposes of providing you with the information or services to which you have subscribed, in particular: sending of newsletters, commercial offers, etc.
  • For the purposes of collecting information enabling us to improve our Service, our products and our functionalities (in particular through the use of cookies).

Article 5 – Recipients and use of Data collected

5.1 Limitation of Recipients

The personal data collected by Riide will only be accessible to persons or entities with a legitimate need to consult them in the context of the purposes for which this data was collected. We undertake not to disclose, sell, rent or share your personal data with third parties without your express consent, unless required by law.

5.2 Utilisation Légitime des Données

We use your personal data only for the purposes for which it was collected, including, but not limited to, the following purposes:

– To provide the services requested by the user.

– Manage and improve our website and services.

– Communicate with you to respond to your questions, requests or comments.

– Inform you of updates, new features or promotions if you have consented to receive such communications.

– To meet legal and regulatory requirements.

5.3 Sub-contractors

In certain cases, we may use sub-contractors to process your personal data. These sub-contractors are carefully selected and are required to comply with the same strict data protection standards as Riide. They will only use your data to the extent necessary to provide the services entrusted to them, and they are contractually obliged to protect your personal data.

5.4 Consent

Where required by law, we will obtain your explicit consent before sharing your personal data with third parties or before using your data for purposes other than those for which it was collected.

5.5 International transfers

If we transfer your personal data outside the European Union, we will ensure that adequate data protection measures are in place to guarantee the security of your data, in accordance with the requirements of the GDPR.

5.6 Retention period

We will only keep your personal data for as long as is necessary to fulfil the purposes for which it was collected, unless we are required by law to keep it for longer.

Article 6 – Legal basis for data processing

In accordance with the General Data Protection Regulation (GDPR), RIIDE SAS only processes personal data in the following situations:

  • With your consent;
  • Where there is a contractual obligation (a contract between RIIDE SAS and you) ;
  • To meet a legal obligation (under EU or national legislation).

Article 7 – Data security

You are informed that your Data may be disclosed in application of a law, a regulation or by virtue of a decision by a competent regulatory or judicial authority or, if necessary, in order for the Publisher to protect its rights and interests.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, modified, disclosed or accessed without authorisation. In addition, access to your personal data is subject to a defined and documented security period.

Article 8 – Data retention period

The Data is stored by the Service’s host, whose contact details are given in the Service’s legal notice, and is kept for the period strictly necessary to achieve the aforementioned purposes, which may not exceed 24 months. Beyond this period, it will be kept exclusively for statistical purposes and will not be used in any way whatsoever.

Article 9 – Authorised service providers and transfer to a non-EU country

Riide informs you that it has recourse to authorised service providers to facilitate the collection and processing of the data that you have communicated to us. These service providers are located exclusively in the European Union.

Riide has previously ensured that its service providers implement adequate guarantees and comply with strict conditions in terms of confidentiality, use and data protection. These service providers are also subject to the General Data Protection Regulation (RGPD).

Article 10 – Data protection rights

In accordance with legislation on the protection of personal data, you have the rights detailed below, which you may exercise as indicated in Article 1 of this Privacy Policy by writing to us at the postal address given at the top of the page (2 B rue de la tete d’or, 69006 Lyon) or by sending an e-mail to :

  • The right to information: we have an obligation to inform you of how we use your personal data (as described in this Privacy Policy).
  • The right of access: this is your right to make a request for access to the data concerning you in order to receive a copy of the personal data we hold; However, due to the obligation of security and confidentiality in the processing of personal data which is incumbent on Riide, you are informed that your request will be processed subject to you providing proof of your identity, in particular by producing a scan or photocopy of your valid identity document.
  • The right to restrict processing: in certain cases you have the right to ask us to suspend the processing of personal data,
  • The right to data portability: you have the right to ask us for a personal copy in a common format (e.g. a .csv file).
  • The right to object: you have the right to object to the processing of your personal data (for example, by prohibiting us from processing your data for direct marketing purposes).

However, this right can only be exercised in one of the following two situations: when the exercise of this right is based on legitimate grounds or when the exercise of this right aims to prevent the data being re-collected from being used for commercial prospecting purposes.

Please contact us if you wish to exercise any of the rights described above by writing to us at 2 rue de la tete d’or, 69006 Lyon or by email at .

You will not be charged for access to your personal data (or for exercising any other right). However, we may charge you a reasonable fee if your request is manifestly unfounded, repetitive or excessive. In this case, we may also refuse to respond to your request.

Riide will be entitled, where appropriate, to object to requests that are manifestly abusive due to their systematic, repetitive or numerous nature.

We may ask you for specific information in order to confirm your identity and to ensure your right of access to your personal data (or to exercise any other right). This is a security measure to ensure that personal data is not disclosed to anyone who is not authorised to receive it. We may also contact you to obtain more information about your request, in order to give you a quicker response.

We try to respond to all legitimate requests within one month. This one-month period may be exceeded if your request is particularly complex or if you have made several requests. In this case, we will notify you and keep you informed.

Article 11 – Complaint to the data protection authority

If you consider that Riide is not complying with its obligations with regard to your Personal Information, you may lodge a complaint or a request with the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically to the following address:

Article 12 – Cookie policy

When you first use the Service, you will be warned by a banner that information relating to your browsing may be recorded in alphanumeric files known as “cookies”. Our policy on the use of cookies gives you a better understanding of the measures that we implement in terms of browsing on our Service. In particular, it informs you of all the cookies present on our Service, their purpose and gives you the steps to follow to configure them.

General information about cookies on the site

Riide, as the publisher of this Service, may install cookies on the hard disk of your terminal (computer, tablet, mobile phone, etc.) in order to guarantee you smooth and optimal browsing on our Service.

Depending on the type of cookie in question, your consent to the deposit and reading of cookies on

The information collected via cookies does not in any way allow you to be identified by name. It is used exclusively for our own purposes in order to improve the interactivity and performance of our Service and to send you content tailored to your interests. None of this information is communicated to third parties except where Riide has obtained your prior consent or where disclosure of such information is required by law, court order or any administrative or judicial authority empowered to deal with such matters.

In order to better inform you about the information that cookies identify, you will find a table listing the different types of cookies likely to be used on Riide’s Service, their name, their purpose and the length of time they are kept at the address TO COME.

Configuring your cookie preferences

You can accept or refuse cookies at any time.

When you use the Service for the first time, a barrier briefly presenting information about the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing your browsing on the Riide Service (by loading a new page or clicking on various elements of the Service, for example), you are accepting the deposit of cookies on your terminal.

Depending on the type of cookie in question, your consent to the deposit and reading of cookies on your terminal may be required.

Cookies exempt from consent

In accordance with the recommendations of the Commission Nationale de l’Informatique et des Libertés (CNIL), certain cookies do not require your prior consent insofar as they are strictly necessary for the operation of the Service or their sole purpose is to enable or facilitate communication by electronic means. These include session identifier cookies, authentication cookies, load balancing session cookies and cookies used to personalise your interface. These cookies are fully subject to this policy insofar as they are issued and managed by Riide.

Cookies requiring your prior consent

This requirement concerns cookies issued by third parties and qualified as “persistent” in that they remain on your terminal until they are deleted or expire.

As such cookies are issued by third parties, their use and storage are subject to their own privacy policies, a link to which is provided below. This family of cookies includes audience measurement cookies, advertising cookies, which Riide does not use, and social network sharing cookies (Facebook, YouTube, X, LinkedIn, etc.). Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies enable you to easily share some of the content published on the Service, in particular via a sharing “button” depending on the social network concerned.

Audience measurement cookies compile statistics on the number of visitors to and use of various elements of the Service (such as the content/pages you have visited). This data helps to improve the ergonomics of the Service. On the Service, a measurement tool

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